Welcome to Foodopiya – Your Ultimate Online Traditional Indian Snack Store! We are delighted to bring you a delectable assortment of snacks that will tantalize your taste buds and satisfy your cravings. We understand the importance of a seamless shopping experience, which is why we have outlined our Shipping and Returns Policy to ensure your satisfaction from the moment you browse our website to the moment your snacks arrive at your doorstep.
1. Order Processing:
Upon receiving your order, our dedicated team works diligently to process it promptly. Orders are typically processed within 1-2 business days, excluding weekends and holidays. You will receive an email confirmation with your order details and tracking information as soon as your snacks are ready to embark on their journey to your home.
2. Shipping Options:
We offer a variety of shipping options to cater to your convenience:
– Standard Shipping: Estimated delivery within 5-7 business days.
– Express Shipping: Expedited delivery within 2-3 business days.
– International Shipping: We do not ship out of India.
3. Shipping Rates:
Shipping rates are calculated based on the shipping option chosen, the destination address, and the total weight of the order. You can view the applicable shipping charges during the checkout process before finalizing your order.
At Foodopiya, we take immense pride in the quality of our snacks. However, if you’re not entirely satisfied with your purchase, our Returns and Refunds Policy ensures a hassle-free process to resolve any issues:
1. Return Eligibility:
– Damaged Items: If your snacks arrive in less-than-perfect condition due to shipping mishaps, please contact our Customer Support team within 48 hours of receiving the order. We will arrange for a replacement or issue a refund, whichever you prefer.
– Incorrect Items: If you receive items that you didn’t order, please notify us within 7 days of receiving your order. We will gladly arrange for the correct items to be shipped to you.
2. Refund Process:
– For damaged items or incorrect shipments, we will initiate a refund or replacement once we have received and verified the returned items.
3. Non-Returnable Items:
For hygiene and safety reasons, perishable food items cannot be returned or refunded unless they are damaged or incorrect.
4. Contact Us:
Our friendly Customer Support team is available to assist you with any shipping or return inquiries. You can reach us through our Contact Us page, where you’ll find our email and phone number.
Foodopiya is committed to making your snack-shopping experience seamless and delightful. We appreciate your trust in us and strive to provide the best products and customer service.
Thank you for choosing Foodopiya as your go-to online snack store.
Enjoy your snacking journey!